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Process · Updated May 2026

How NoSaveNoPay Works — From First Call to Signed Contract

How NoSaveNoPay works is a seven-step process that takes most engagements six to twelve weeks. It starts with an unpaid scoping call and ends with a signed vendor contract, an approved savings memo, and an invoice covering the 25% gainshare fee. Every step has a named deliverable and an owner. Nothing is left informal because the integrity of the no-save-no-pay guarantee depends on the trail of documents.

This page covers the operational process. For the pricing math, see the 25% gainshare pricing model. For how the savings number is verified, see the methodology page. For the complete reference on the gainshare model, see the gainshare pillar guide.

The seven-step engagement process

Every engagement runs through the same seven steps. The vendor changes; the process doesn't. Below is the canonical sequence with timeline ranges, owners, and deliverables.

Step 1 · Week 0 · Free

Engagement scoping call

30 minutes with a senior negotiator. We confirm the vendor, contract type, renewal date, stakeholders, and current proposal status. If we don't see a savings opportunity, we say so and decline.

Step 2 · Week 0–1

Baseline memo drafted

We propose one of three baseline sources (vendor's first written proposal, price-protection clause extrapolation, or benchmarked equivalent buyer) and draft the memo with supporting documents.

Step 3 · Week 1–2

SOW signed, baseline countersigned

Engagement letter is executed. Baseline memo is countersigned by the client's procurement lead and CFO or CIO. Until this happens, no fee can ever attach to the engagement.

Step 4 · Week 2

Strategy briefing

90-minute working session. The senior negotiator briefs the client team on vendor-specific tactics, redline priorities, counter-offer playbook, escalation paths, and walk-away terms.

Step 5 · Week 2–10

Live negotiation

Senior negotiator runs the deal with daily client updates and weekly steering committee reviews. Vendor counters are returned within 24 hours with detailed analysis.

Step 6 · Week 10–12

Contract signed; savings memo

Client signs the new vendor contract. NoSaveNoPay produces the savings memo: dollar delta vs baseline, broken out by category (price reduction, eliminated SKUs, support cap, etc.).

Step 7 · Post-execution

Performance fee invoiced

Once procurement + finance approve the savings memo, the 25% fee is invoiced — in instalments aligned to the vendor's payment schedule, so cash flow stays in sync.

What the client team needs to bring

The total client time investment is much smaller than most procurement teams expect. The senior negotiator covers vendor research, redline drafting, counter-offer math, and most of the live correspondence. Client needs to provide:

  • The current contract. Including any side letters, amendments, and the existing price-protection clause.
  • Vendor correspondence to date. Renewal quote, account-manager emails, any verbal commitments.
  • A single accountable owner. Usually a procurement lead or VP of IT finance. They countersign the baseline memo and approve the final savings memo.
  • A 30-minute weekly slot for the steering committee during the active negotiation phase (steps 5–6).
  • Internal alignment on walk-away conditions before negotiation kicks off. The senior negotiator helps shape these but cannot decide them.

Timeline by engagement type

Engagement length depends mostly on the vendor's negotiation cadence and the size of the contract. Indicative ranges below — every engagement letter contains a specific target date in Schedule B.

EngagementTypical durationCritical step
Oracle EA renewal8–12 weeksLicense-position audit in step 4 — most leverage comes from challenging Oracle's count.
Microsoft EA renewal10–14 weeksTrue-up positioning in step 5 — Microsoft's annual true-up math is the negotiation lever.
SAP RISE evaluation12–16 weeksTCO modeling in step 4 — RISE economics need three-year cost projection vs on-prem baseline.
AWS EDP negotiation6–10 weeksCommit-vs-burn analysis in step 4 — over-committing on AWS is the most expensive mistake.
Salesforce renewal6–10 weeksCo-term and edition mix in step 5 — Salesforce loses 18–28% when both are simultaneously challenged.
Broadcom/VMware renewal8–12 weeksCore-count revalidation in step 5 — most VMware bills inherit overstated cores.
Multi-vendor portfolio16–24 weeksSequencing in step 4 — running 5+ vendor negotiations in parallel is the failure mode.
Audit defence4–8 weeksSettlement framing in step 5 — vendor opens with a maximalist demand; framing reset is everything.

How decisions are made (and who makes them)

NoSaveNoPay is independent negotiation counsel; execution authority lives with the client. Three decision rights are explicit in every engagement letter:

  1. Walk-away decisions. Only the client can authorise walking away from a vendor proposal. We recommend; we never decide.
  2. Signature authority. Only the client signs the vendor contract. NoSaveNoPay does not have signing authority on any client document.
  3. Savings memo approval. The savings memo must be approved by client procurement and finance before any fee invoice is issued. This is the integrity gate.

What happens if the vendor pushes back hard

The first 14 days of any engagement establish which leverage points apply. Most vendor pushback follows a recognisable pattern: aggressive renewal pricing, last-minute audit threats, account-manager escalation to a senior vendor executive, or schedule pressure ("if we don't sign by quarter-end, the discount disappears"). Each has a counter; the senior negotiator brings the playbook. The client never has to improvise.

If a vendor refuses to engage entirely — rare, but happens — the engagement may pivot to an alternative procurement path: a different SKU mix, a delayed renewal, a co-term, or a third-party support evaluation. The pivot is shared with the client steering committee in writing before any move is made.

Confidentiality and independence

Two clauses make the engagement workable for sensitive procurement environments. Confidentiality (§8 of the SOW) prevents NoSaveNoPay from disclosing vendor proposals, internal benchmarks, or contract terms outside the engagement team. Independence (§9) confirms NoSaveNoPay receives no consideration from any vendor — no referral fees, no rebates, no equity, no partnership. Both clauses are non-negotiable in the standard SOW. Read the public sample SOW for full text.

How to start

The fastest start is a scoping call. Send the vendor, the contract, and the approximate renewal date; we'll come back inside two business days with a baseline-source proposal and an indicative savings range. There is no obligation and no fee for the scoping call.

Start with a 30-minute scoping call

No NDA required for the scoping call. We confirm the savings opportunity, propose a baseline source, and outline the engagement timeline — all unpaid.

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How It Works FAQ

How long does a NoSaveNoPay engagement take?

Most engagements run six to twelve weeks from kickoff to signed contract. Large multi-vendor portfolios run sixteen to twenty-four weeks. Audit defence engagements depend on the vendor's audit timeline but typically conclude within four to eight weeks of formal demand.

Do you replace our procurement team or work with them?

We work alongside procurement, not instead of it. The senior negotiator brings vendor-specific tactics and benchmarks; procurement keeps full execution authority. On engagements where the client has no in-house procurement, we can run the negotiation end-to-end.

What does the client team need to provide?

Three things: the current contract and any vendor correspondence; a procurement or finance owner who can countersign the baseline memo; and a 30-minute weekly check-in slot for the negotiation phase. The senior negotiator covers everything else.

What if the vendor refuses to negotiate?

Vendors rarely refuse — but when they do, the playbook depends on the leverage available. Renewal vendors hold the support uplift lever; new-purchase vendors hold the discount lever. The first 14 days of the engagement establish which lever applies and how to use it.

When do you sign an NDA?

NDA is signed before any contract documents are shared, typically after the free scoping call when both sides decide to proceed. The standard NoSaveNoPay NDA is mutual, and most clients redline it against their own template.

How is the engagement kicked off?

Two artefacts launch the engagement: a signed engagement letter (the SOW) and a countersigned baseline memo. The kickoff meeting confirms timeline, escalation contacts, and the steering committee. Live negotiation begins the same week.